Delivery Terms & Information


**Please note we despatch orders Monday - Thursday. Our cut off time for next day deliveries is 10.00am Monday - Wednesday and any orders placed after 8am on Thursday will be sent out the following Monday.**

Orders are sent via DPD next-day delivery**. Once your order has entered the DPD system you will receive a confirmation notification via SMS and email. On the day of delivery you will be notified of your one hour delivery window. Please enter the necessary contact information at the checkout to ensure you receive this communication.

Please note, orders to the Scottish Highlands will be sent via Parcelforce24.

**Christmas Orders will be sent 20th December**

Our packaging
We pack all DPD orders in Woolcool insulated packaging with icepacks that stay cool for 48hrs. Woolcool packaging is made from sheep's wool and is one of the most sustainable natural materials, available in abundance as a by-product of rearing sheep. The wool insulation is totally compostable and biodegradable, releasing valuable nitrates back into the soil.

Contacting us
If you wish to contact us please email or simply reply to your order confirmation email.